Full Time; Benefits eligible; $70k annually
BASIC FUNCTION: Oversee and provide strategic direction for Community Life and Student Services at all Goddard teaching and learning sites, Title IX compliance, new student orientation, disability services, student and academic support services, and emergency and crisis response. Particular attention will be paid to strategies for student retention in support of the College’s overall strategic plan and developing systems, processes, and programs that enhance the consistency and quality of the students’ education experience from acceptance through graduation. This position will manage sensitive and confidential information, and interact with multiple constituents both within and outside the College as Goddard’s representative for Community Life and Student Services.
- Supervise Help Desk, Student Life and Student Services staff serving the Plainfield, VT residencies; Access and Disability Support (ADS) personnel; and Writing Center Coaches.
- Foster a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
- Serve as the College Title IX coordinator, ensuring compliance with Title IX and Community Life policies by collecting and analyzing data, writing comprehensive reports, responding to complaints, and organizing investigations as needed. Educate and support the students, faculty, and staff regarding their rights and responsibilities under Title IX.
- Communicate with entities to ensure Title IX reports are handled appropriately and in a timely manner, coordinate with associated service providers.
- Manage the systems for student conduct and non-academic grievances, including educating the community about related systems and maintaining a record of complaints and actions.
- Collaborate with relevant staff offices and academic leaders to ensure that the College’s website and official electronic and print documents contain current and consistent language regarding Title IX, misconduct, non-discrimination, and other Student Services related language.
- Develop and manage Community Life and Student Services budget.
- Review and revise Community Life, Student Services, and Title IX policies annually. Participate in College policies reviews.
- Assure appropriate and timely documentation and dissemination of Community Life and Student Services, policies, protocols, and other information, including the College’s website, student handbooks, GoddardNet, and other communications venues as appropriate.
- Develop an ongoing assessment process for student and community life practice and processes.
- New Student Orientation coordination: assessment, evaluation, and continuous improvement with academic leaders, faculty, students, and staff.
- Administrative liaison to the Student Council.
- Facilitate, in collaboration with other areas of the College and in the context of current best practice, assessment and development of emergency and crisis response plans and protocols unique to Goddard.
- Participate in leadership committees.
- Facilitate the ongoing assessment process for enacting residency-based and other organizational improvements in student services, in conjunction with staff managers and academic leaders
- Evening and weekend hours required when students are on campus to respond to specific incidents from Student Life, or other on-site staff and Program Directors.
- Position will involve occasional travel to the College’s instructional sites to oversee Community Life, Student Services, Title IX functions to ensure consistency and quality of support to students across all the College’s locations.
- Provide support and expertise to the College’s instructional sites with regard to the hiring, training, and evaluation of Student Life, Student Services, and Residency staff.
- Other duties, as assigned by the CAO.
This position reports to the Chief Academic Officer/Academic Dean
Hiring, training and performance evaluation of: Help Desk, Student Life and Student Services staff serving the Plainfield, VT residencies; Access and Disability Support (ADS) personnel; Writing Center Coaches; and other positions that may be added.
- Master’s Degree in counseling, education, higher education administration, legal or paralegal studies, conflict management, human resources, sociology or a related field.
- Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.
- Experience in higher education student services.
- Supervisory experience relevant to the job description.
- At least two years of investigatory experience is required. Experience investigating allegations of sexual misconduct is preferred, as is experience in working with victims of sexual misconduct, domestic violence, and/or other types of trauma.
- Ability to collect and analyze qualitative and quantitative data, draw conclusions, and communicate findings effectively.
- Skill in organizing resources and establishing priorities.
- Knowledge of federal, state, and institutional policies and practices.
- Ability to use independent judgment and to manage and impart confidential information.
- Strong interpersonal and communication skills.
- Demonstrated ability to work effectively with a wide range of constituencies in a diverse community and a commitment to social justice in higher education.
- Computer literacy and technical aptitude are required.
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Goddard College is committed to creating a college representative of a diverse global community and capable of creating change. To that end, we are actively seeking applications from qualified candidates from groups currently underrepresented in our institution for this position. This institution is an equal opportunity provider, and employer.